MCA-105 COMMUNICATION SKILLS SYLLABUS

RAJIV GANDHI PROUDYOGIKI VISHWAVIDYALAYA

  (University of Technology of Madhya Pradesh)

COURSE OF STUDY AND SCHEME OF EXAMINATION

MASTER OF COMPUTER APPLICATIONS (MCA)

W.E.F. 2005-2006

MCA-105 COMMUNICATION SKILLS

 

 

UNIT-I

Communication

Meaning and process of communication, importance of effective communication, communication situation, barriers to communication. Objectives  of communication, types of communication, principles of communication, essentials of effective communication.

UNIT-II

Media of Communication

Written, oral, face-to-tace, visual, audio-Visual, merits and demerits of written and oral communication.

UNIT-III

Communication Skills:

Developing communication skills; Listening; Speaking; Reading-Writing (Oral & Written). Body language; Utility of aids in Communication.

UNIT-IV

Spoken Skills

Preparing for oral presentation, conducting presentations; Debates; Seminar; Speeches; Lectures; Interviews; Telephonic Conversation; Negotiations; Group Discussions.

UNIT-V

Written Skills:

 Preparing of bio-data, seminar, paper, bibliography, and official correspondence; Mechanics of writing; Formal & Informal writings, letters; paragraphing, precise, report writing, technical reports, length of written reports, organizing reports, writing technical reports; Creative writing; Common Errors in Language.

BOOKS:

1.      Rajendra Pal and J.S. Korlahalli  “Essentials of Business Communication” , Sultan Chand & Sons Publishers, New Delhi.

2.      U.S.Rai & S.M. Rai  “Business Communications” , Himalaya Publishing House.

3.      Menzal and D.H. Jones  “Writing a technical Paper”, Mc Graw Hill, 1961.

4.      Strategy and Skill  “Business Communication”, Prentice Hall New Jersey, 1987

5.      Scot Ober “Contemporary Business Communication”, Wiley India.

Note : Paper is to be set unit wise with internal choice.